Privacy Policy

1. Information We Collect

When you use BetterHeadshot.com, we collect:

• Account information (email, name)
• Reference photos you upload for AI training
• Generated AI headshots and associated metadata
• Portrait style preferences and settings
• Usage patterns and platform interaction data
• Payment information (processed by our payment provider)

2. How We Use Your Information

We use the collected information to:

• Generate AI headshots from your reference photos
• Train and improve our AI models
• Process payments and manage subscriptions
• Provide customer support and service updates
• Analyze usage data to improve features
• Send important service notifications
• Prevent fraud and ensure platform security

3. Image Data and AI Training

Our practices for handling images include:

• Secure storage of your reference photos and generated headshots
• Using uploaded images to train and improve our AI models
• Retaining images for service optimization
• Implementing strict access controls for image data
• Regular security audits of our image storage systems
• Images are never shared publicly or with third parties for their own purposes

4. Data Sharing

We may share your information with:

• Payment processors to handle transactions (Stripe)
• Cloud services for secure image storage (AWS)
• Analytics providers to improve our service
• AI processing partners for headshot generation (Replicate)
• Law enforcement when required by law

We do not sell your personal information or images to third parties.

5. Security Measures

We protect your data through:

• Encryption of all uploaded images and personal data
• Secure cloud storage with industry-standard protections
• Regular security audits and updates
• Strict access controls for employee access to data
• Monitoring for unauthorized access attempts
• HTTPS encryption for all data in transit

6. Your Rights

You have the right to:

• Access your stored images and personal data
• Request deletion of your reference photos
• Opt out of having your images used for AI training
• Control the visibility of your generated headshots
• Export your generated headshots
• Delete your account and associated data
• Request a copy of your personal data

To exercise any of these rights, contact us at support@betterheadshot.com.

7. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect or generate headshots of individuals under 18. If we become aware that a child under 18 has provided us with photos or personal information, we will promptly delete that information.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze site traffic and usage patterns
• Improve our service based on user behavior

You can control cookie settings through your browser preferences.

9. Data Retention

We retain your data as follows:

• Reference photos: securely stored for service improvement
• Generated headshots: stored in your account until deleted
• Account information: as long as your account is active
• Usage data: stored for service optimization
• After account deletion: data is removed within 30 days, except where retention is required by law

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Dispute Resolution and Governing Law

Any disputes arising from this Privacy Policy or your use of our Service shall be resolved through binding arbitration in the State of Texas, United States of America. You agree to submit to the personal jurisdiction of arbitrators located in Texas and waive your right to a jury trial or participation in a class action lawsuit.

Fees and Costs: Each party shall be responsible for paying their own attorneys' fees, costs, and expenses in connection with any arbitration or legal proceeding, including but not limited to filing fees, arbitrator fees, administrative fees, and any other costs associated with the arbitration process. BetterHeadshot.com shall not be responsible for reimbursing any of your fees or costs, regardless of the outcome.

This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas and the laws of the United States of America, without regard to conflict of law provisions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@betterheadshot.com.